Rikki Goldenberg is a strategic thinker with over 20 years of experience in the healthcare industry, including working with large national payers as well as startup companies. She has a unique background blending expertise in behavioral health, utilization management, case management, and Six Sigma project training. She is a passionate leader dedicated to improving people’s lives and the way health care is offered. As a clinical product developer, Rikki designed initiatives for health plan members to ensure they were receiving the necessary care, case management support, and social services for their medical conditions and needs.
As a clinical operations leader, Rikki managed several different types of program operations, focused on ensuring customer satisfaction, regulatory compliance, and program success.
As a medical cost savings implementation manager, Rikki designed and implemented initiatives focused on ensuring patients were receiving medically necessary and quality care at the right time and right place, providers were billing for care appropriately, processes were designed to be as effective as possible, and individuals with chronic and severe medical conditions had the support they needed to focus on their health.
As a manager, Rikki has provided coaching and leadership to teams of over 100 employees, both locally and remotely. Her patience, positive attitude, and desire to help people has contributed to the professional growth and job satisfaction of her employees, making Rikki a trusted leader in the healthcare industry.
Rikki’s recent experience and success with leading the operations for a self-management startup company have impacted her desire to begin her own consulting practice so that she can help other companies achieve their business goals when they may not have the resources or expertise to do so.